Privacy Policy
Effective Date: October 1, 2025
Tranquility Tax Solutions (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your information when you contact us, use our website, or engage our services.
1. Information We Collect
We may collect personal information that you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Company name
- Any other details you choose to share when requesting a consultation or submitting an inquiry
2. How We Use Your Information
We use your information to:
- Respond to your inquiries or consultation requests
- Provide tax consulting and related professional services
- Send relevant updates, if you’ve opted in
- Comply with professional and legal obligations under Canadian privacy laws
3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share data only with trusted service providers (e.g., secure email or cloud providers) to help deliver our services, under strict confidentiality. We do not share mobile opt-in data with third parties.
4. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information against loss, theft, and unauthorized access.
5. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at:
📧 info@tranquilitytaxsolutions.com
6. Third-Party Links
Our website and ads may link to other websites. We are not responsible for their privacy practices.
7. Updates to This Policy
We may update this policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on this page with a new effective date.
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact:
Tranquility Tax Solutions
📧 info@tranquilitytaxsolutions.com
SMS Terms and Conditions
Effective Date: April 1, 2026
1. Program description
Tranquility Tax Solutions uses SMS text messages to send clients information related to their tax, estate, and succession planning services, including appointment confirmations and reminders, document and deadline notices, and brief follow‑up messages.
2. Opt‑in
By providing your mobile number on our forms or in writing and agreeing to these terms, you consent to receive SMS messages from Tranquility Tax Solutions related to your services.
3. Message frequency
Message frequency varies based on your active engagements and upcoming deadlines (typically 0–6 messages per month).
4. Charges
Message & data rates may apply.
5. Customer care
For help, email info@tranquilitytaxsolutions.com or call (604) 359-9969. Reply HELP to any SMS message for more information.
6. Opt‑out instructions
You can opt out of SMS messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation SMS and you will no longer receive SMS messages from us.
7. Privacy
For information about how we collect and use personal data, including SMS data, please see our Privacy Policy above.